Refund & Cancellation Policy

You can cancel your AI Plus subscription at any time directly from your user dashboard under Account Settings with a single click: go to Account → Billing & subscriptions → "Manage or cancel subscription" and confirm in the secure Lemon Squeezy customer portal.

Once cancelled, you will not be charged again, and you keep AI Plus until the end of the period you have already paid for. The Job Search Pass is a one-time payment and never renews, so there is nothing to cancel.

14-day money-back guarantee for unused digital credits or subscriptions if the AI tools have not been significantly consumed. In practice, you get a full refund if:

• it is your first purchase of that plan (Job Search Pass, or the first payment of an AI Plus monthly or annual subscription);
• you ask within 14 days of the purchase date; and
• you have used no more than half of the plan's monthly AI allowance — 10 AI requests for the Job Search Pass, or 20 AI requests for AI Plus.

Creating, editing and downloading CVs does not count as "consumption" for this purpose — only AI requests do.

If a subscription renewed and you meant to cancel it, email us within 7 days of the renewal date. If you haven't used any AI requests since the renewal, we will refund that renewal in full and cancel the subscription.

If a paid feature doesn't work as described and we can't fix it within a reasonable time, we will refund you in full, regardless of the time limits above.

• Requests made after the periods described above, except where the law requires otherwise.
• The unused remainder of a subscription period after the 14-day window — you can still cancel at any time to stop future charges.
• Accounts closed for breaking our Terms of Service (for example, fraud or abuse of AI features).
• Referral rewards and promotional credits, which have no cash value.

Email seyidzade.mirnicat@gmail.com from — or mentioning — the email address you paid with, and include your order number from the Lemon Squeezy receipt if you have it. You can also reply to your Lemon Squeezy receipt email.

We reply within 2 business days. Once approved, the refund is issued through Lemon Squeezy to your original payment method; depending on your bank, it usually appears within 5–10 business days. Access to the refunded plan ends when the refund is processed. Your CVs and data are never deleted — your account simply returns to the Free plan.

If there is a problem with a charge, please contact us first — we resolve almost every issue quickly. Opening a chargeback with your bank without contacting us may lead to the paid plan being suspended while the dispute is reviewed.

This policy does not limit any rights you have under the consumer-protection law of your country. Lemon Squeezy, as Merchant of Record, may also issue refunds under its own buyer policies.

Billing and refund questions: seyidzade.mirnicat@gmail.com. See also our Terms of Service and pricing page.